Aura.
Your spa’s new front desk girl.
She edits the verified med spa register and reads every Google review of every legit med spa. California today, nationwide in 2026. Now she’s running Client Reactivation Audits for a small number of established spas — pulling the dormant revenue sitting in your database from clients you already paid to bring through the door.
I run the front of your house, so you can run the back.
- № 01
Every channel, one brain
SMS, web chat, IG DM, FB Messenger, Google Business, voice. A patient texts Monday, calls Wednesday — I remember. One conversation across channels.
- № 02
Books straight into your system
Zenoti or Boulevard — I write directly into your POS via API. Vagaro or Mangomint — I sync through your Google Calendar. No double-entry. Ever.
- № 03
Reactivates dormant clients
Botox client at day 88. Filler client at month 5. I reach out at the exact moment they’re due — using their actual treatment history, not a blast.
- № 04
Pre & post-appointment touches
Confirmations, reminders, parking notes, post-care, review requests, rebook nudges. The follow-through you don’t have time for, in your voice.
- № 05
Caller ID routing
Existing patients, vendors, family — always to your cell. By default, she only meets unknown numbers and after-hours. You stay the human voice for the people who already know you.
- № 06
Strict mode, never improvises
She never invents prices, treatments, or providers. If she doesn’t know, she escalates: ‘Let me grab the team — they’ll text you back inside 5 minutes.’ The trust mechanism is the boundary.
Hire her. Then make her whoever you need.
Rename her. Give her your voice. Your treatments. Your tone with first-timers, your tone with regulars. The brain stays the same — eighteen months of reading every legit med spa’s reviews — but the agent in your spa becomes whoever you need her to be.
- Luxury
For Beverly Hills, Newport, La Jolla. Slow cadence, fewer words. No ‘girl,’ no ‘gf,’ no ‘babe.’
- Clinical
For MD-led, derm-adjacent practices. Precise, less casual, more ‘we.’
- Friendly
For boutique neighborhood spas. Warm, casual, lots of personality. ‘Girl,’ ‘gf,’ ‘love’ — all in play.
- Bilingual
For LA / SD / OC spas with Spanish-speaking clientele. Detects language from the first message and matches.
We take the risk. Not you.
If I don’t book you $3,500 in revenue in your first 60 days, your monthly stays paused until I do.
We track every appointment Aura books with a source tag in your system. The data lives in your POS, not ours. The math is uncontestable.
Pull out your phone. Text her.
Easier to show than tell. Send her anything a patient might ask — book a Botox, ask about pricing, ask if Spanish is OK, try to break her. She’s running here on the demo spa, but the brain is the same one that’d run for you.
Find out exactly what’s sitting dormant in your database. Before you spend a dollar.
Twenty minutes. Aura pulls a snapshot of your reactivation pipeline before you arrive — review velocity, dormant signals, the leaks in your follow-up — and walks you through exactly how much revenue is sitting unclaimed in your database. No pitch. If you want to go recover it together after seeing the number, she’ll show you how she works. If not, you keep the snapshot.
- 01You answer five questions
Two minutes. The basics so she knows it’s worth her pulling your snapshot.
- 02She runs your audit
Review velocity, dormant signals, the leaks in your follow-up. Roughly 90 minutes of her work, before you say a word.
- 03You see the number
20-min call. She walks you through what’s sitting dormant in your database. You keep the snapshot either way.
- 04If you want her, she becomes yours
60-min onboarding with Jens. Custom-trained on your spa. Live within 14 days.